A Front-Desk Coordinator opportunity has been advertised by Invictus Education Group for the International Hotel School’s planned North Coast Campus in Ballito, KwaZulu-Natal. The organisation is inviting interested candidates to join its 2028 Talent Community as it prepares to open the new campus.
This opportunity may appeal to someone who enjoys welcoming visitors, answering enquiries and keeping administrative tasks organised. The advertised position is listed as permanent, but the invitation relates to the campus’s planned opening in 2028. Applicants should therefore confirm the recruitment timeline rather than assume the role starts immediately.
Below are the main details, responsibilities and practical points to consider before submitting your CV. See section 7 below to apply.
Table of Contents
1. Front-Desk Coordinator Opportunity Details
The supplied advertisement provides the following information:
| Detail | Information |
| Employer | Invictus Education Group |
| Institution | International Hotel School |
| Position | Front-Desk Coordinator |
| Campus | Planned North Coast Campus |
| Location | Ballito, KwaZulu-Natal, South Africa |
| Employment type | Listed as permanent |
| Recruitment context | 2028 Talent Community |
| Planned campus opening | 2028 |
| Closing date | Not stated |
| Salary | Not stated |
2. Understanding the 2028 Talent Community
The most important detail for applicants is the connection between this opportunity and the planned campus opening.
Invictus Education Group is gathering interest from people who want to be part of the new campus. The Front-Desk Coordinator role is included in this invitation, with the organisation looking for someone who can become the first point of contact at the North Coast Campus.
Submitting your CV expresses your interest in the opportunity. It does not guarantee an interview, appointment or immediate employment.
If you are currently looking for work, consider this timing when deciding how the opportunity fits your plans. Before making employment or relocation decisions, ask the recruiter to clarify the expected start date and selection process.
3. What the Role Involves
The Front-Desk Coordinator will manage the reception area and help create a welcoming, professional environment for people visiting or contacting the campus.
The position combines customer service with administrative support. You will greet visitors, answer telephone calls and help different departments with day-to-day tasks.
The employer is looking for someone who is enthusiastic about being the campus’s first point of contact. This requires more than a friendly greeting: you also need to listen carefully, provide clear information and direct enquiries to the appropriate person.
The advertised environment is fast-paced, so organisation and the ability to handle several responsibilities are important. A professional manner helps visitors feel acknowledged while you manage calls, deliveries and other reception duties.
4. Main Duties and Responsibilities
The advertisement identifies several practical responsibilities for the Front-Desk Coordinator.
- Welcome clients and visitors: Greet people courteously and assist them with their enquiries or direct them to the relevant staff member.
- Operate the switchboard: Answer incoming calls, screen enquiries and transfer calls when necessary. Clear messages help colleagues respond effectively.
- Support workplace access procedures: Issue access tags and parking discs where required, and maintain visitor logs according to campus procedures.
- Maintain staff contact lists: Keep contact information updated across the communication channels used by the organisation.
- Monitor supplies: Track the availability of supplies and arrange restocking as needed.
- Handle deliveries: Receive, sign for, sort and distribute deliveries to the appropriate recipients.
- Provide administrative support: Assist departments with tasks that help the campus operate efficiently.
These responsibilities require consistent follow-through. For example, receiving a delivery involves checking who it is intended for and ensuring it reaches the correct person. Similarly, transferring a telephone call requires understanding the enquiry well enough to route it appropriately.
These examples illustrate the duties described in the advert; they are not accounts of events at the planned campus.
5. Skills and Experience Required
Previous experience in a customer service or administrative role is preferred. The supplied advert does not state a compulsory qualification or a minimum number of years of experience.
The employer highlights the following abilities:
- Excellent communication: Speak clearly, listen attentively and handle enquiries professionally.
- Interpersonal skills: Work comfortably with visitors, clients and colleagues.
- Microsoft Office proficiency: Use Word, Excel and Outlook to support administrative work.
- Organisation and multitasking: Keep track of responsibilities when calls, visitors and office tasks overlap.
- Attention to detail: Record information accurately and check details before acting.
- Problem-solving: Respond practically to routine issues and seek assistance when needed.
- Independent working and teamwork: Complete your own tasks reliably while supporting other staff members.
A suitable applicant should be comfortable with both people-facing duties and office administration. Enjoying one part of the role while overlooking the other could make the position more challenging.
6. How to Prepare Your Application
Update your CV so that the most relevant experience is easy to identify. Include work involving reception, telephone enquiries, customer service, office administration or delivery coordination where applicable.
Useful preparation steps include:
- Describe your actual duties: Explain the tasks you performed rather than relying only on job titles.
- Highlight software knowledge: State how you have used Word, Excel or Outlook in work, study or other relevant activities.
- Give practical examples: Mention situations where you organised information, resolved an enquiry or managed competing tasks.
- Explain your potential contribution: The advert asks candidates to say where they see themselves making an impact. Connect your answer to welcoming visitors, maintaining organised reception processes or supporting campus teams.
- Check your details: Review your contact information, employment dates, spelling and document formatting.
Keep your application honest. If you have limited reception experience, highlight relevant skills you can demonstrate without overstating your background.
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7. How to Apply
Apply online through the Invictus Education Group official application portal below:
Apply for the Front-Desk Coordinator opportunity
Follow these steps:
- Read the full advertisement and review the stated requirements.
- Prepare your updated CV and any supporting documents requested.
- Select “I’m interested” and follow the steps shown through the application process.
8. Frequently Asked Questions
Where is the Front-Desk Coordinator opportunity located?
The opportunity is for the International Hotel School’s planned North Coast Campus in Ballito, KwaZulu-Natal, advertised by Invictus Education Group.
Is this an immediate job opening?
The advertisement invites candidates to join the 2028 Talent Community ahead of the campus’s planned opening in 2028. An exact employment start date is not provided, so applicants should confirm the timeline with the recruiter.
What skills and experience are required?
Previous customer service or administrative experience is preferred. Applicants should have strong communication, organisational and multitasking skills, along with proficiency in Microsoft Word, Excel and Outlook.
What are the main responsibilities?
Duties include welcoming visitors, answering and directing calls, maintaining visitor logs and staff contact lists, monitoring supplies, handling deliveries and providing administrative support.
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