Sanlam Group has opened applications for a Sales Support Assistant (PG07) position with SanlamConnect East Coast in Umhlanga, KwaZulu-Natal.
The opportunity may be particularly relevant to job seekers who have Grade 12 and previous administrative experience in the financial services industry. A tertiary qualification can strengthen an application, but Sanlam lists it as advantageous rather than a compulsory qualification.
Applications are scheduled to close on 25 August 2026. Refer to section 8 below to apply.
Table of Contents
1. Sanlam Sales Support Assistant Vacancy Overview
Position: Sales Support Assistant (PG07)
Company: Sanlam Group
Division: SanlamConnect East Coast
Location: Umhlanga, KwaZulu-Natal
Minimum qualification: Grade 12 or equivalent
Preferred experience: At least 2 years of relevant financial services administration experience
Closing date: 25 August 2026
2. What Does a Sales Support Assistant at Sanlam Do?
This is primarily an administrative and sales-support role, rather than a direct sales adviser position.
The Sales Support Assistant reports to an Operations Manager and provides administrative assistance to Sanlam intermediaries and regional sales management.
Day-to-day responsibilities include helping intermediaries with quotations and relevant product information, processing and monitoring new business applications and keeping track of important sales information.
The successful candidate will also assist with reporting information to intermediaries and management, support initiatives encouraging intermediaries to use technology and provide limited after-sales assistance.
This means the position is likely to suit someone who is comfortable working with administrative processes, financial information, internal systems and people.
3. What Qualifications Do You Need?
The minimum educational requirement is:
- Grade 12 or an equivalent qualification.
Sanlam also states that a relevant tertiary qualification would be advantageous.
Importantly, the tertiary qualification is not presented as a mandatory requirement in the vacancy information. Applicants who have Grade 12 and relevant experience should therefore not automatically exclude themselves simply because they do not have a degree or diploma.
4. What Experience Is Preferred?
Sanlam would prefer applicants to have at least two years of relevant administrative experience within the financial services industry.
Previous experience working in a broker or adviser services environment is also preferred.
Candidates may have an advantage if they already understand insurance products and have experience using quotation processes or related financial services systems.
These are particularly relevant because much of the role involves supporting intermediaries rather than performing general office administration alone.
5. Skills That Could Help You in This Position
Sanlam identifies several personal and professional qualities for the position, including:
- Client centricity
- Effective communication
- Collaboration
- Planning and organisation
- Flexibility and adaptability
- Ability to drive results
- Action orientation
- Innovation
- Improving work processes
- Treating customers fairly
Someone applying for the role should consider demonstrating these qualities through examples on their CV rather than simply listing them as skills.
For example, if you previously supported advisers, processed client documentation, prepared quotations or managed financial services administration, briefly explaining those responsibilities can make your relevant experience easier for a recruiter to identify.
6. Who Should Consider Applying?
This opportunity may be worth considering if you have Grade 12 and established administrative experience, particularly within insurance, financial services, broker support or adviser support.
Applicants with general administration experience but no financial services background should take note that Sanlam specifically identifies financial services administrative experience as preferred.
Similarly, experience with insurance products, quotation systems or broker/adviser services could make an application more closely aligned with the role.
7. About SanlamConnect
SanlamConnect supports clients through financial solutions delivered primarily through intermediary channels, as well as directly.
According to the vacancy information, the business works with approximately 2,000 tied advisers and 2,000 supporting independent brokers.
The Sales Support Assistant forms part of the administrative structure supporting these intermediary and sales activities.
8. How to Apply
Candidates interested in the vacancy should submit their CV through Sanlam’s official recruitment platform.
Official Application Portal: Apply Here
You May Also Be Interested In: Sanlam Branch Host Vacancy
Before applying, check that your CV clearly shows your:
- Highest qualification
- Administrative work experience
- Financial services or insurance experience
- Broker or adviser support experience, where applicable
- Experience with quotations or insurance products
- Relevant computer and administrative systems experience
Avoid adding experience or qualifications that you do not have. Instead, focus on clearly explaining the experience you already have that matches the responsibilities of the position.
The advertised application deadline is 25 August 2026.
Sanlam notes that the recruiter may withdraw the advertisement before the closing date or allow additional applications after the stated deadline. Candidates who are interested in the position should therefore consider applying as soon as their application is ready.
9. What Happens After You Apply?
Applicants should not necessarily expect shortlisting to begin immediately.
According to Sanlam, the shortlisting process will only begin once the application deadline has been reached. The overall recruitment timeline will then depend on how far a candidate progresses and the availability of the relevant managers.
Only applicants selected to progress through the recruitment process should expect further steps.
10. Before You Submit Your Application
Take a few minutes to compare your CV with the actual requirements of the position.
The most important points to highlight are Grade 12, relevant administrative experience and any previous exposure to financial services, insurance, brokers or advisers.
You do not need to meet every preferred criterion to consider applying. However, your application should make it easy for the recruiter to see where your experience matches what Sanlam is looking for.
Applications for the Sanlam Sales Support Assistant position in Umhlanga are currently scheduled to close on 25 August 2026.
Leave a Reply