A new Teleseller: CSC opportunity has opened in Roodepoort, Gauteng, offering three permanent positions for candidates with Grade 12 and strong customer service, communication and computer skills.
Working within the Customer Service Centre, successful candidates will be responsible for much more than answering calls. The position combines customer support, order processing, sales and teamwork, making it particularly relevant for people who are comfortable communicating with customers while working accurately in a busy environment.
Applications for the three positions close on 28 August 2026. See section 8 below to apply.
Table of Contents
1. Teleseller: CSC Job Overview
Here are the important vacancy details applicants should know:
- Position: Teleseller: CSC
- Reference Number: CLO260819-1
- Department: Customer Service Centre
- Job Type: Permanent
- Number of Positions: 3
- Location: Roodepoort, Gauteng
- Country: South Africa
- Minimum Education: Grade 12 or equivalent NQF Level 4
- Job Category: Customer Service
- Closing Date: 28 August 2026
The employer is looking for motivated, energetic self-starters who can provide customers with a high standard of service across multiple communication channels.
2. Why This Opportunity Is Worth Considering
One of the positive aspects of this vacancy is that there are three permanent positions available, rather than a single opening.
The role may also appeal to candidates who enjoy working with people but want a position that combines different responsibilities.
Instead of focusing purely on sales, employees will be involved in customer service, handling queries, processing orders and communicating with other stakeholders when problems arise.
This provides useful exposure to several areas of customer-facing operations.
For someone hoping to build a longer-term career in customer service, sales, administration or contact centre operations, that variety can provide valuable workplace experience.
3. What You Will Be Doing
Customer service forms a major part of the position.
Successful candidates will handle both inbound and outbound interactions, helping customers with queries and complaints and working with the appropriate stakeholders to resolve problems.
Another important responsibility is capturing and confirming customer orders.
Telesellers will need to:
- Capture customer orders accurately and within the required timeframes.
- Work according to the daily customer call list.
- Inform customers when their accounts are on hold.
- Confirm orders according to standard operating procedures.
- Communicate order-related problems to the appropriate stakeholders.
Accuracy matters because incorrectly captured information can affect both the customer experience and the wider order fulfilment process.
4. Minimum Requirements
Candidates interested in applying should carefully check the requirements before submitting an application.
Applicants need:
- Grade 12 or an equivalent NQF Level 4 qualification.
- Relevant experience applying job-related concepts, techniques and processes at the required level.
- Experience working with senior management.
- Fluent Business English.
- Advanced computer literacy.
While Grade 12 is the stated educational requirement, applicants should take note that this is not advertised as a no-experience position. Relevant workplace experience forms part of the requirements.
Candidates should therefore make sure their CV clearly explains any previous experience related to customer service, telesales, order processing, administration or similar responsibilities.
5. Skills and Competencies Employers Are Looking For
Technical requirements are only one part of the vacancy.
The employer is also looking for someone who is proactive, dependable and comfortable working with others.
Important competencies include:
- Being proactive and action-orientated.
- Acting honestly and consistently.
- Maintaining high standards.
- Communicating effectively.
- Building good working relationships.
- Staying committed and motivated.
- Working collaboratively towards shared goals.
- Maintaining a customer-focused approach.
- Applying numerical principles accurately.
These qualities make sense for a teleselling environment. Employees may have to communicate with several customers during a working day while simultaneously capturing information accurately and resolving different requests.
6. Understanding the Sales Side of the Position
Despite the strong customer-service focus, applicants should remember that this is also a teleselling position.
Successful candidates will be expected to sell Clover and Principal products according to customer ranging.
This may involve introducing customers to new or additional products and explaining relevant product features or special offers.
The goal is therefore not simply to push products. Effective teleselling requires employees to understand what is available, communicate clearly and identify appropriate opportunities during customer interactions.
Candidates who are naturally confident on the phone and comfortable explaining products may find this part of the job particularly suitable.
7. Who Should Consider Applying?
The Teleseller: CSC vacancy could suit someone who enjoys speaking to customers and can remain organised while handling multiple responsibilities.
You may be a good match if you:
- Have completed Grade 12 or an equivalent NQF Level 4 qualification.
- Have relevant customer service, sales, telesales or related experience.
- Are confident communicating in Business English.
- Are comfortable using computers and digital workplace systems.
- Can work accurately with orders and numerical information.
- Enjoy contributing towards team targets.
- Can deal professionally with customer complaints and queries.
Candidates who have previously worked in a contact centre, retail customer service environment, sales administration or order-processing position may have transferable experience worth highlighting.
8. How to Apply
Candidates should submit their applications through the employer’s official recruitment platform for vacancy reference CLO260819-1.
Official Application Portal: Apply Here
You May Also Be Interested In: Food and Beverage Attendants Jobs
When searching for the vacancy, use the job title “Teleseller: CSC” and confirm that the listing shows Roodepoort, Gauteng, before submitting your information.
Applications close on 28 August 2026.
Applicants should follow the instructions on the official vacancy listing carefully and provide all information requested during the online application process.
9. Tips Before Submitting Your Application
Before applying, take a few minutes to tailor your CV to the actual responsibilities of the position.
Instead of simply writing “customer service experience,” explain what you did. For example, mention whether you handled inbound calls, processed orders, resolved customer complaints, worked with computerised systems or assisted customers with product enquiries.
Also check that your CV clearly includes:
- Your Grade 12 or equivalent qualification.
- Relevant customer service or sales experience.
- Computer skills and systems you have used.
- Communication responsibilities from previous positions.
- Experience dealing with customers or senior stakeholders.
Never claim experience or skills you do not have. A clear and accurate CV is far more useful than one filled with keywords that cannot be supported during an interview.
10. Final Thoughts
For candidates with Grade 12 and relevant experience, this permanent opportunity in Roodepoort offers a chance to work in a role combining customer service, telesales and order administration.
The availability of three positions may also be encouraging for applicants, although employment is not guaranteed and candidates will still need to meet the employer’s requirements and successfully complete the recruitment process.
If your strengths include communication, customer service, accuracy and teamwork, the Teleseller: CSC position may be worth considering.
Remember to review your application carefully and submit it before the 28 August 2026 closing date.
11. Frequently Asked Questions
What is the minimum qualification required?
Applicants need Grade 12 or an equivalent NQF Level 4 qualification.
Where is the Teleseller: CSC job-based?
The positions are based in Roodepoort, Gauteng, South Africa.
How many positions are available?
There are three Teleseller: CSC positions available.
Is this a permanent job?
Yes. The vacancy is advertised as a permanent position within the Customer Service Centre department.
Leave a Reply